Many of you will recall this slide from the first day's presentation on the difficulties of change management ... and the fact that about 3/4th of change efforts or project fail.
A couple of participants asked, at breaks, for more background on this failure rate. So I am including here some preliminary references.
Based on your input and comments we can follow-up with more details as needed.
"It is not resistance which inhibits development and change. It is the leaders way of handling the resistance...”
Rick Maurer: Beyond the wall of resistance, 1996
“Only 20 to 30 percent of all reengineering projects succeed…”
Hal Lancaster: Reengineering Authors Reconsider Reengineering, The Wall Street Journal, January 17, 1995.
“Only 23 percent of all mergers and acquisitions make back their costs…”
Anne Fischer: How to make a merger work, Fortune, January 24, 1994
“Just 43 percent of quality-improvement efforts make satisfactory progress…”
Linda Moran et al: Winning Competitive Advantage, 1994
"Nine (9) percent of all major software development applications in large organizations are worth the cost and 31 percent get canceled before completion. Fully 53 percent will result in overruns by 189 percent…”
Jim Johnson: Chaos. The Dollar Drain of IT Failures, Application Development Trends, January 1995, pp. 41-47.
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